Cookie Policy
Which cookies and browser-storage technologies Nerivo AI actually uses, why they exist, how long they last, and how you can control them.
In short
Nerivo AI does not set its own cookies. Some Google services loaded by the Service set their own. This policy lists what is set, what is stored in your browser, and how to manage it.
Some details in this document are still marked as pending confirmation and appear in square brackets. They are left deliberately visible rather than filled in with assumed values.
1. Introduction
This Cookie Policy explains how Nerivo AI, operated by Noveriks Team and available at https://www.nerivo.noveriks.com, uses cookies and similar technologies. It should be read together with our Privacy Policy, which explains more broadly how we handle personal information.
Where this policy refers to cookies, the same explanation generally applies to comparable browser technologies such as local storage and session storage, which we also use.
3. Our Approach: No First-Party Cookies
Our own application code does not set cookies. Authentication sessions, your preferences, your consent choices, and the Service’s local state are held in browser storage instead of first-party cookies.
Some cookies may nevertheless be present in your browser because of third-party services that the Service loads, as described in the next section.
5. Browser Storage We Use
These entries are set by our own code and remain on your device. They are not cookies and are not transmitted to us automatically.
| Storage key(s) | Where | Purpose | Category |
|---|---|---|---|
| fylo_cookie_consent, fylo_cookie_preferences, fylo_analytics_consent, fylo_functional_consent, fylo_marketing_consent | localStorage | Records your cookie and feature consent choices | Strictly necessary |
| fylo_chat_session_id, messageCount, countResetTime, lastMessageTime, fylo_welcome_shown | sessionStorage | Keeps a chat session coherent during a visit and applies short-term message throttling | Strictly necessary |
| fyloAdminInviteEmail | localStorage | Holds a pending administrator invitation email during the invite flow (administrators only) | Strictly necessary |
| fylo_provider, fylo_model, fylo_custom_models | localStorage | Remembers your selected AI model and provider | Functional |
| darkMode, fylo_dark_mode, fylo_sidebar_width, fylo_temperature, fylo_voice_settings, fylo_voice_mode, fylo_deep_research, fylo_learning_enabled | localStorage | Remembers interface, voice, and feature preferences | Functional |
| fylo_ai_knowledge_memory, fylo_user_preferences, fylo_feedback_data, fylo_corrections, fylo_training_examples | localStorage | Supports optional personalisation that adapts responses to your own interactions | Functional |
| fylo_ai_saved_content, fylo_ai_multimedia_projects | localStorage | Stores content and projects you have chosen to keep on this device | Functional |
| fylo_ai_analytics, fylo_ai_session, fylo_model_metrics | localStorage | Records product-usage events locally on your device. This is on-device measurement only and is not transmitted to us as a separate analytics feed | Analytics (on-device) |
| website_data_<domain> | sessionStorage | Caches content fetched from a website you asked the assistant to analyse, so it is not fetched twice in the same session | Functional |
| fylo_blog_view_<articleId> | sessionStorage | Prevents a single article view from being counted more than once in a session | Functional |
| fylo_ai_plugins, plugin_<pluginId>_<key> | localStorage | Stores the state of optional in-product integrations | Functional |
| fylo_offline_queue | localStorage | Queues actions taken while the application is temporarily offline | Functional |
| fylo_api_key_<provider> | localStorage | Only present if you personally entered a third-party API key into a bring-your-own-key field. It is stored on your device and is not sent to us | Functional (optional) |
6. Categories of Cookies We Use
Strictly necessary
Required for the Service to function — for example, keeping you authenticated and remembering your consent choice. We do not use cookies for this purpose, but we do use browser storage, which is essential to the Service working at all. These cannot be switched off without breaking core functionality.
Functional
Remember choices you have made so the Service behaves consistently, such as your selected AI model, theme, voice settings, and optional personalisation. Disabling these degrades your experience but does not prevent you using the Service.
Analytics
Used to understand how the Service is used in aggregate. Google Analytics 4 cookies fall into this category. Some on-device usage metrics are also stored locally by our own code and never leave your device.
Performance
Not currently used. We do not load performance-monitoring cookies or third-party error-monitoring services.
Marketing or advertising
Not currently used. We do not operate advertising, and we do not load advertising networks.
7. Consent and Your Choices
The Service presents a consent notice that allows you to accept all cookies, accept essential only, or adjust your preferences. Your choice is stored on your device so you are not asked repeatedly.
8. How to Manage Cookies
You can control cookies and browser storage through your browser:
- Most browsers let you block or delete cookies, and delete local and session storage, through their privacy or site-data settings.
- Blocking all cookies may prevent parts of some websites from working, including keeping you signed in.
- Browser "private" or "incognito" modes typically discard session data when the window is closed.
To limit Google Analytics specifically, Google publishes a browser opt-out add-on. You can also adjust Google advertising and personalisation settings in your Google account.
Clearing browser storage for this Service will sign you out locally and reset your stored preferences, including your consent choice — so you will be asked again.
9. Do Not Track and Global Privacy Control
Some browsers can send a signal indicating that you do not wish to be tracked, such as Do Not Track or Global Privacy Control. These signals are not universally standardised.
Because the analytics and tag-management services are loaded independently of a consent choice, we cannot currently guarantee that such a signal prevents them from loading. We intend to make the consent layer control the loading of those services, which would allow these signals to be honoured properly. In the meantime, we honour a direct opt-out request sent to the contact address below.
10. Changes to This Policy
We may update this Cookie Policy if the technologies we use change. Where a change introduces a new category of cookie or a new provider, we will update this policy and, where required, ask for your consent before the change takes effect.
11. Contact
Questions about this policy or about cookies in the Service can be sent to:
- Email: help.mahinulislam@gmail.com
- Legal entity: [LEGAL ENTITY NAME]
